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Zuckerberg apologizes to victims' families in emotional Senate hearing on child exploitation
The CEOs of Meta, TikTok, X and other social media companies are testifying before the Senate Judiciary Committee on Wednesday about child safety on their platforms.
Meta CEO Mark Zuckerberg apologized Wednesday to parents in the audience of a Senate online child safety hearing who say Instagram contributed to their children's suicides or exploitation.
"I’m sorry for everything you’ve all gone through," Zuckerberg said after Sen. Josh Hawley, R-Mo., pressed him about whether he would apologize to the parents directly. "It’s terrible. No one should have to go through the things that your families have suffered."
Lawmakers grilled Zuckerberg and the CEOs of TikTok, Discord, X and Snap at a Senate Judiciary Committee hearing called “Big Tech and the Online Child Sexual Exploitation Crisis.”
Sexual predators. Addictive features. Suicide and eating disorders. Unrealistic beauty standards. Bullying. These are just some of the issues young people are dealing with on social media — and children’s advocates and lawmakers say companies are not doing enough to protect them.
On Wednesday, the CEOs of Meta, TikTok, X and other social media companies went before the Senate Judiciary Committee to testify as lawmakers and parents grow increasingly concerned about the effects of social media on young people’s lives.
The hearing began with recorded testimony from kids and parents who said they or their children were exploited on social media. Throughout the hours-long event, parents who lost children to suicide silently held up pictures of their dead kids.
“They’re responsible for many of the dangers our children face online,” U.S. Senate Majority Whip Dick Durbin, who chairs the committee, said in opening remarks. “Their design choices, their failures to adequately invest in trust and safety, their constant pursuit of engagement and profit over basic safety have all put our kids and grandkids at risk.”
In a heated question and answer session with Mark Zuckerberg, Republican Missouri Sen. Josh Hawley asked the Meta CEO if he has personally compensated any of the victims and their families for what they have been through.
“I don’t think so,” Zuckerberg replied.
“There’s families of victims here,” Hawley said. “Would you like to apologize to them?”
Parents attending the hearing rose and held up pictures of their children. Zuckerberg stood as well, turning away from his microphone and the senators to address them directly.
“I’m sorry for everything you have all been through. No one should go through the things that your families have suffered,” he said, adding that Meta continues to invest and work on “industry-wide efforts” to protect children.