Airbnb’s CEO said the company ‘must do better’ after five people were killed at a party in San Francisco
Airbnb’s chief executive has said the company will ban “party houses” following a deadly shooting at a Halloween party held at an Airbnb rental home in California.
In a series of tweets, Brian Chesky said on Saturday that the San Francisco-based company would expand manual screening of “high risk” reservations and remove guests who fail to comply with policies banning parties at Airbnb rental homes.
He also said the company is forming a “rapid response team” when complaints of unauthorised parties come in.
“We must do better, and we will. This is unacceptable,” he tweeted.
Five people died after a Thursday-night shooting that sent some 100 terrified partygoers running for their lives in the San Francisco suburb of Orinda.
All of those who died were under 30. The fifth victim died in hospital on Friday night. By Saturday, police had not arrested or identified any suspects. Officers said they found two guns at the house.
Mr Chesky said Airbnb would create a dedicated "party house" rapid response team and expand manual screening of high-risk reservations. The company, which is expected to float on the stock market in 2020, would also take action against users who violated its policies, he said.